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    BreakDawn

    Account & Data Deletion

    Last updated: 13 June 2026

    You are in control of your BreakDawn data and can remove it at any time. This page explains the two options, what gets deleted, what little we must keep, and how to request deletion if you can't use the app.

    Two options

    Erase my data (keep account): removes your recovery data from our servers but keeps your account so you can start fresh.

    Delete my account: permanently deletes your account and associated data.

    How to delete in the app

    1. Open BreakDawn and go to Settings.
    2. Open the data management section.
    3. Choose Erase my data (keep account) or Delete my account (full deletion) and confirm.

    You can also export your data first from the same area if you'd like a copy before deleting.

    How to request deletion without the app

    If you can't access the app, email team@breakdawn.io from the address on your account and ask us to delete it. We may need to verify your identity before acting on the request, and we aim to complete verified deletion requests within 30 days.

    What gets deleted

    Deleting your account removes the data we hold for you on our servers, including your account record, sobriety date and recovery progress, mood and craving logs and notes, your chat history with Ikki, your Circle contacts and messages, saved venues, and your app settings.

    What we may retain, and why

    After deletion we remove your data from our active systems, with limited exceptions required for legal, accounting, or security reasons:

    • Billing and transaction records kept by our payment provider and by us for accounting and tax.
    • Email suppression records (such as unsubscribe and bounce entries) needed to honour your preferences and protect deliverability.
    • Limited security and delivery metadata and aggregated, de-identified analytics.

    See the Privacy Policy for full detail on retention and your rights.

    Narmis Services Ltd trading as BreakDawn.

    Registered office: Regents Court, Kingston KT2 5AQ, United Kingdom. Registered in England and Wales, company number 14687093.

    Contact: team@breakdawn.io · www.breakdawn.io